Settings

How to see my Enthu.AI plan details?
To see your Enthu.AI plan details, follow these steps: Login to your Enthu.AI account. On the right pane, please click on the Arrow button and a dr...
Tue, 22 Nov, 2022 at 6:51 AM
How to set the minimum call duration for analyzing calls?
You can set the duration of analysis of a call by following these steps: Login to your Enthu.AI account. On the right hand side of the screen, plea...
Tue, 22 Nov, 2022 at 6:34 AM
How to enable redaction on calls?
Redaction helps you to hide important personal data (like phone numbers, social security numbers, credit card number, email IDs etc.) from your call and ...
Tue, 22 Nov, 2022 at 7:18 AM
Where to check the minutes used per agent?
The Admin and Quality Team members can check the minutes used per agent in three ways. Billing Section : Login to your Enthu.AI account. On the...
Tue, 22 Nov, 2022 at 7:13 AM
Which all fields can be redacted using Enthu.AI?
Working with audio data that has sensitive information? Don’t want to disclose any personal information?  You can easily redact fields such as phone num...
Mon, 22 Apr, 2024 at 5:19 AM
How to change my account password?
To change your Enthu.AI account password, follow the steps below: On the left pane, please click on the Arrow button and a drop down menu will appear.  ...
Mon, 9 Oct, 2023 at 8:24 AM
How to update payment details in Enthu.AI?
Want to change your payment details within Enthu.AI?  Here's how to do that:- Click on the arrow icon in the top right corner. Click on B...
Thu, 13 Jan, 2022 at 11:42 PM
How to change the Criteria for Agent Scorecards?
First undersatnd what is scorecard? scorecard is an evaluation system that's built to measure and analyse your agent's performance to help you get ...
Wed, 23 Nov, 2022 at 7:59 AM
How to Change the duration for Agent Expiry Link?
The Admin and Quality Team members can change the duration for Agent Expiry Link in two ways. Profile Settings  (Only Admin can access) Lo...
Fri, 25 Nov, 2022 at 1:44 AM