Working with audio data that has sensitive information? Don’t want to disclose any personal information? 


You can easily redact fields such as phone numbers and social security numbers.


All redacted text will be replaced with either # characters or the field name. 


For example, the phone number 111-2222 would become either ###-#### or [phone_number[ in the call transcript.


The personal information also gets redacted from the call audio as a beep sound. 


Enthu.AI readily redacts the followig PII from the conversations:-


email_address

Email addresses

date_of_birth

Birthdays

phone_number

Phone numbers

us_social_security_number

Full 9 digit US Social Security Numbers

credit_card_number

Complete credit card numbers

credit_card_expiration

Expiration date of a credit card

credit_card_cvv

3 or 4 digit CVV (security) code on a credit card


You can enable or disable the redaction option from your Profile settings page as explained here.