Getting Started

What are Agents in Enthu.AI ?
Agents are the employees of your organization who make and receive calls. These calls/conversations are analyzed and evaluated using Enthu.AI to improve the...
Mon, 4 Oct, 2021 at 11:40 PM
How to filter calls in Enthu.AI?
You will need to filter calls when you are in search of the desired set of outcomes related to specific keywords, moments, agents, etc. Enthu.AI allows ...
Sat, 11 Dec, 2021 at 5:16 AM
How to access System Logs in Enthu.AI?
The System Log is an official record of the system events. From where you can keep track of the activities of an account. Steps to access system Logs...
Sat, 11 Dec, 2021 at 5:35 AM
How to download call Transcript?
You are a QA and while evaluating the call you come across a need to pull out the call Transcript either to present it to your supervisor or for the coachin...
Sat, 11 Dec, 2021 at 5:41 AM
What all Customer Details can be added in Enthu.AI?
Enthu.AI enables you to add customer information so that you don't have to go through your database searching for each and every customer detail. Y...
Wed, 26 Jan, 2022 at 10:26 AM