You are a QA and while evaluating the call you come across a need to pull out the call Transcript either to present it to your supervisor or for the coaching purpose.
Enthu.AI enables you to download call Transcripts, in just a few easy steps:
- Log into your system.
- Go to call analysis. You’ll land on the Call analysis screen.
- Click on the Review button.
- You’ll be redirected to a call evaluation screen.
- Click on Download Transcript Button.
- Save it on your desktop and you are done!