You are a QA and while evaluating the call you come across a need to pull out the call Transcript either to present it to your supervisor or for the coaching purpose.

Enthu.AI enables you to download call Transcripts, in just a few easy steps:

  • Log into your system.
  • Go to call analysis. You’ll land on the Call analysis screen.   

  • Click on the Review button.

  • You’ll be redirected to a call evaluation screen.

  • Click on Download Transcript Button.

  • Save it on your desktop and you are done!

Check out this detailed video of downloading call transcript in Enthu.AI?