Agents, Teams and Clients

How to edit Agent information within Enthu.AI?
You can edit and update your agents’ information anytime you want by following the steps given below: Login to your Enthu.AI account. From the navi...
Tue, 22 Nov, 2022 at 2:29 AM
How to edit the team information within Enthu.AI?
To edit/update team information, follow the steps given below : Login to your Enthu.AI account. From the navigation menu in the left pane, please c...
Tue, 22 Nov, 2022 at 2:28 AM
How to add Clients?
A Client is a customer your agent talks to. You have to request the right to add Clients in Enthu.AI and only then the Clients tab will be shown under the M...
Tue, 22 Nov, 2022 at 2:40 AM
How to deactivate and reactivate an agent?
If an agent no longer works for you or you don't want to monitor their calls anymore you can easily deactivate them and if in case want to check some d...
Tue, 22 Nov, 2022 at 3:24 AM
How to edit Client information ?
You can make changes to Client information according to your convenience by following the steps given below: Login to your Enthu.AI account. From t...
Tue, 22 Nov, 2022 at 2:48 AM
How to Import Bulk Agent using Excel File?
You can import bulk agents easily by the steps given below: Login to your Enthu.AI account. From the navigation menu in the left pane, please click on...
Wed, 23 Nov, 2022 at 5:26 AM
How to search a particular Agents in Enthu.AI?
Login to your Enthu.AI account. From the navigation menu in the left pane, please click on the ‘Manage’ option and a drop down menu will appear. Click on...
Wed, 23 Nov, 2022 at 6:10 AM
How to search a Particular Team?
Log into your Enthu.AI account. From the navigation menu on the left pane, please click on the ‘Manage’ option and a drop-down menu will appear. Cli...
Wed, 23 Nov, 2022 at 7:42 AM
What is Auto- Language Detection in Enthu.AI?
Auto Language Detection is a feature that allows the platform to automatically identify the language spoken in a call or speech recording. This is usefu...
Fri, 20 Jan, 2023 at 6:40 AM