Feedback
While evaluating the calls, QA marks the his/her response on the Feedback Form according to the call. After Evaluating and marking the Feedback QA can also ...
Thu, 16 Dec, 2021 at 5:50 AM
In this article, you learn about the Auto Fail feature which you'll encounter while recording feedback. Go to the Call Analysis tab and then click ...
Wed, 23 Nov, 2022 at 1:32 AM