• Calls get into Enthu.AI with the help of integration. All the third-party applications that you use can be integrated within Enthu.AI.

  • Enthu has multiple integrations available within it and you can also request for the third-party integration that is used by your agents if not already integrated.

  • After the integration is done, the calls can be seen on the Call Summary page and then can be analyzed by the Quality Analyzer or Supervisor. 

  • You can refer to this link to know which all integrations are available with Enthu.AI.