Help & Support Documents

Enthu Magic powers Auto QA in Enthu, allowing AI to evaluate agent calls using your scorecards, similar to how a human QA would. Auto QA in Enthu can be t...

The Library in Enthu helps teams store and reuse snippets - short, meaningful call clips or references used for coaching, training, and quality alignment. ...

Users often refer to these reports as Auto QA reports or Auto Sampling reports. In Enthu, both terms point to the same reporting area that shows AI-based ev...